Monday, February 05, 2007
you're in good hands?
(that's the allstate guy by the way)
well peyton, congratulations for staying awake for the entire super bore to take your first championship. thank god for multitasking or else, i may not have made it the entire time. i'd like to say i'm unsure why the event has to detract from the flow of the game... but it's because of money.
just like the nhl, mlb & nba playoff's literally connecting all sports seasons together (as well as decreasing the excitement during the season)the super bore also drags on like a fat water skier for the great anticlimactic ending that benefits everyone but the customer (aka: the fans). anyways, at least the symbol / prince / little guy didn't whip out one of his testicles or wipe out in the pouring rain during the halftime show.
my beef today is with insurance companies and how the first thing they say when you are reporting an accident / theft / vandalism etc is "you know your rates will go up if you run this through us, you may want to pay for it on your own".
thanks for caring. no really, i'm ok. not feeling good about you right now.
i am not sure why icbc is continued to be the ONLY option for bc auto insurers? seems like monopoly to me, but i am sure some red tape retard could provide enough paper for me to give up before getting even close to an answer.
i'm the kind of person who doesn't have a problem taking responsibility for their mistakes, but somewhere in your customer service manual should be section on at minimum pretending to be empathetic. i can help you with that if you want. actually, i'll pass on a tiny secret, so put down your coffee and inch close to the computer screen.
THE LAST THING YOUR CUSTOMERS WANT TO HEAR [first] WHEN THEIR HOMES HAVE BURNT DOWN, THEIR CAR HAS BEEN DINGED, OR THEIR HOUSE HAS BEEN BROKEN INTO AND VANDALIZED IS THAT THEIR RATES "WILL BE GOING UP AS A RESULT OF THIS".
things like, sorry for your loss, or that's why you paid for us, or no problem, we're here to help... are excellent substitutes. i bet you would have happier customers.
anyways, gotta run and listen to 1000 breakdowns explaining why the bears lost (cause rex grossman STINKS).